Delivery
IMPORTANT UPDATE
PLEASE NOTE BEFORE YOU PLACE AN ORDER
Dispatch on Monday & Thursday only ’til further notice.
Please contact returns@artgalleryclothing.co.uk when returning an item so we know to expect your parcel.
*Art Gallery Clothing reserve the right to change courier if DHL cannot be used or for remote areas & delivery of accessories & sale items, contact info@artgalleryclothing.co.uk for more info.
**Though we aim to deliver on time, the above delivery times are not guaranteed by Art Gallery Clothing Ltd & in busy periods delivery may take longer than advertised.
ATTENTION EU CUSTOMERS
Please note you are now charged CUSTOM VAT / DUTY
& a handling fee by DHL when your goods arrive in your country.
Please be aware of these costs before ordering
You are no longer charged UK VAT when placing an order online
with Art Gallery Clothing
for more info see below
FREE UK DELIVERY
Courier: *DHL Express
**Delivery: Next Working Day (Orders before 07.00 am GMT)
We currently dispatch orders on Monday & Thursday only
INTERNATIONALLY
Courier: *DHL Express Worldwide
**Delivery: 1-2 working days (Orders before 07.00 am GMT)
We currently dispatch orders on Monday & Thursday only
ZONES 1, 2 & 6 – £18.00
ZONES 3 & 4 – £20.00
ZONES 5 & 7 – £22.00
ZONE 8 – £28.00
ZONE 9 – £32.00
ZONE 10 – £36.00
Shipping includes VAT.
The VAT is DEDUCTED for NON UK shipping addresses
Please note any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid for by the recipient of the parcel. We have no control over these charges and we cannot tell you what the cost will be as policies and duties vary widely from country to country. We recommend you should contact your local customs office for advice on the current charges that are applicable before you place your order.
This now includes ALL NON UK delivery destinations including the EU
Re: EU DESTINATIONS ONLY
PLEASE NOTE:
An example of the VAT / DUTY & **COURIER PROCESSING FEES is:
An order with a goods value of £57.50 can have custom related fees totalling approx *£26.00 to pay before receiving your parcel.
*This is an estimate & fees will differ depending on the country.
DHL will contact you to pay any fees before the delivery.
**DHL PROCESSING FEE – DHL charge 2.5% plus VAT of the goods total OR approx £11.00 plus VAT minimum fee (which ever is the greatest depending on the goods total)
It is IMPORTANT to note that you may be charged CUSTOMS DUTY as well as VAT as the goods are NOT made in the UK / EU
Please be warned before placing an order to be shipped to the EU.
Undelivered parcels / orders due to unpaid custom fees may be destroyed by DHL & therefore will not be returned / received to issue a refund.
These options are based on working days and exclude weekends and public holidays. Orders placed after 11 am.00 GMT on any working day will count the following day as day 1. Orders placed after 11.00 am GMT on any given Friday will count the following Monday as day 1. Orders are dispatched & delivered on weekdays, excluding bank holidays.
